Umm.. One of the problems for LIPs is knowing how to go about things in the right way. I don't think you write to the solicitor's complaints officer first or the Legal Complaints Service when there is a complaint against *someone else's sol*, you write directly to the Solicitors Regulation Authority. In these circumstances the only ground for complaint is misconduct but there is no rule against aggressive representation.
Whilst a solicitor has a duty not to mislead a litigant in person, not engaging in alternative dispute resolution doesn't constitute misconduct and it isn't the solicitors job (so they will argue) to enter into lengthy and/or irrelevant correspondence incurring disproportionate costs for their client. However, somewhere the Civil Proceeding Rules regarding hearings say representatives for other parties must treat LIPs with consideration so writing to the Judge about being intimidated at Court might be an idea.
