The questionnaire:
1. What does the family justice system mean
to you? What should the purpose of the family justice system be? What
should not be included in the family justice system?
2. What should
the role of the state be when dealing with family-related disputes that do
not concern the protection of children or vulnerable adults? To what extent
should the state fund this?
3. How effectively does the current
family justice system meet the needs of its users? For example: Does it
have the capacity to deal with all cases comprehensively? How could
capacity in the system be increased? How efficient is the system? Does the
system ensure equality and diversity?
4. Are there areas within the
current system where we could adopt a more inquisitorial approach, whereby
the court actively investigates the facts of the case as opposed to an
adversarial system where the role of the court is primarily that of an
adjudicator between each side? What are the options, and advantages and
disadvantages, for: Private disputes arising from divorce or separation?
Public matters, where the state intervenes to ensure the protection of
children?
5. How far are users able to understand the processes and
navigate the family justice system themselves? Are there clear signposts
throughout the system? Do users know how and where to access accurate and
timely information and advice? Is it readily available? What are the
options to support/enable people to resolve these issues without recourse
to legal processes?
6. How best can we provide greater
contact rights to
non-resident parents and grandparents?
7. How effective is
alternative dispute resolution (ADR), such as
mediation,
collaborative law and family group
conferencing? What types/models of ADR are more effective and for which
circumstances? Does this differ according to cases? How could we improve it
and incentivise its use and what safeguards need to be put in place?
8. To what extent do issues around enforceability of court orders
motivate decisions to go to court? To what extent does it affect decisions
within and outcomes of cases?
9. Are there elements of cases which
could be considered outside of a court setting and if so by whom? For what
type of cases would this be appropriate and what sort of settings might be
suitable alternatives? What are the
benefits and disadvantages?
10. Would adding a triage stage, whereby cases are assessed as to the
appropriate course of action, make the system more efficient; i.e. by
speeding processes up, ensuring resource could be allocated appropriately
etc? In what areas might this be appropriate?
11. Do you think the
Family Justice System is well organised and managed? What are the strengths
and weaknesses of the current governance and management structures? Who
should take responsibility for the decision-making process? Who should be
responsible for the administrative running of the system?
12.
What systems issues are there? eg how could things like IT, filing and
administrative processes be improved?
13. Who should take
ownership of cases when they are in the family justice system? Who is the
case manager? And at which point do and should they relinquish
responsibility?
14. How can we ensure that there is sufficient and
appropriate accountability throughout the system?
15. How well do
different organisations/partners in the family justice system work together
to resolve cases? What can be done to improve this?
16. How clear
are the different roles and responsibilities of those who are involved in
the family justice system (such as the judiciary, legal practitioners,
social workers, Cafcass officers, expert witnesses, administrators,
Independent Reviewing Officers, court staff)? Are all these roles
necessary? How effectively are these roles fulfilled?
17. How well
do different organisations/partners communicate and share information
(where appropriate)?
18. Where do you think there is scope to make
efficiency savings within the family justice system?
19. What
improvements to funding arrangements and mechanisms could be made?
20. Please tell us about your role in the family justice system. What
value does this add to the family justice system?
21. Where
should capacity and capability in the workforce be improved? How?
22. What qualifications and experience should be required for the
different roles of those who work in the family justice system? What should
be included in initial training and continuous professional development?
23. Are there sufficient performance management and feedback
mechanisms throughout the system as a whole?
24. How could the system
be improved to ensure it meets the needs of users and secures positive
outcomes for children?
25. How can we ensure sufficient
protection is afforded to vulnerable adults through the system?
26. In what types of cases is it important to hear the voice of the child
to assist with decision making? How should the child's voice be heard in
the family justice system?
27. How effective are Cafcass and
CAFCASS Cymru? What should their role and remit be in
the future?
28. What has guided your response to the questions posed
above, e.g. personal experience, feedback from the public, specific
research or evidence?
29. What can be learned from the way in
which other sectors work which could be transferred to the family justice
system?
30. Do you know of any good and innovative practice in the UK
that the Review Panel should consider? What wider services could be tapped
into (especially in the children's sector) to support the family justice
system?
31. Is there anything we can learn from international
examples?
32. What question would you have liked us to ask that we
haven't posed and what would your response be?